Refund policy

Due to that my store has one of a kind and some personalized items.  I do not accept returns.  The only exception is if your items is received damaged or incorrect.  Then have 7 days to Return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at crazycatladycrafts6@gmail.com. 

If your return is accepted, you will need to pay return shipping as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at crazycatladycrafts6@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the item

Refunds
If approved, you’ll get a replacement item or store credit within 10 business days.

The day you receive and theres damage take pics and email me with 7 days of upon receiving and contact me at crazycatladycrafts6@gmail.com.  I will then work with you to rectify the problem.  No need to return the item.